Privacy Policy for IoTezy.com
Effective Date: 8th January 2025
Welcome to IoTezy.com. We value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with global data protection laws, including the Singapore Personal Data Protection Act (PDPA), General Data Protection Regulation (GDPR), and other applicable laws.
1. Information We Collect
a. Account Registration:
When you create an account on IoTezy.com, we collect:
- Full name
- Email address
- Password
- Contact number (optional)
- Billing and shipping address
b. Purchases and Subscriptions:
When you buy an IoT solution package or subscription, we collect:
- Payment information (via third-party secure payment gateways)
- Transaction details
c. Inquiries and B2B Consultations:
When you contact us for B2B consultation or inquiries, we collect:
- Your name
- Email address
- Phone number
- Company name
- Any additional information you provide in your message
d. Automatically Collected Information:
When you visit our website, we collect:
- IP address
- Browser type and version
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders, including billing and delivery
- To provide account management and customer support
- To respond to inquiries and set up B2B consultations
- To send important service updates, promotions, and marketing communications (with your consent)
- To improve website functionality, user experience, and security
- To comply with legal obligations and resolve disputes
3. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Service providers: For payment processing, order fulfillment, email communication, and website hosting
- Law enforcement or regulatory authorities: When required by law
- Business partners: For joint services (with prior notice and your consent)
- Third-party analytics tools: To analyze website traffic and improve services
4. International Data Transfers
As an IoT solutions provider with a global audience, your data may be transferred to servers outside your country of residence. We ensure these transfers comply with applicable laws, such as:
- Ensuring equivalent protection for personal data under PDPA (Singapore)
- Adopting Standard Contractual Clauses (SCCs) for GDPR compliance
- Implementing robust security measures to protect your data
5. Your Rights
Depending on your location, you may have the following rights:
Under PDPA (Singapore):
- Withdraw consent for data collection
- Access and correct your personal data
- Be informed about the purposes of data collection
Under GDPR (EU):
- Right to access, rectify, or delete your data
- Right to data portability
- Right to object to or restrict processing
- Right to lodge a complaint with a data protection authority
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic
- Provide targeted advertisements
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
8. Data Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. These measures include:
- Encryption of sensitive data
- Regular security audits
- Secure data storage systems
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing any information.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or our services. Updates will be posted on this page with the revised effective date.